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Frequently Asked Questions
Shopping & Payment
We've covered all the major payment methods for you. Plus, keep an eye out – we're on our way to integrating crypto payments to give you even more flexibility.
Absolutely. We prioritize your privacy and security. Our website uses SSL encryption to safeguard your personal and payment information. We adhere to industry standards to ensure your data is handled securely.
Shipping & Delivery
Shipping costs are calculated based on the weight of your order. We offer free standard shipping within the UK for orders over £49 and Worldwide for orders over £99. Due to Brexit we are unable to deliver within the EU at this time.
UK Orders: 1-3 business days. International Orders: 3-7 business days. All orders are dispatched the day after the order.
Returns & Support
Definitely! We're here to help find the perfect product for you. Reach out using the Contact page and one of our team will respond in real-time.
If you wish to return a product, we offer a hassle-free return policy within 30 days of purchase. The product must be unopened and in its original packaging. Please contact our support team to initiate a return.
Product Information
100%. All of our supplements are made from natural, non-GMO ingredients. We are committed to offering high-quality, natural products free from artificial additives and preservatives. All of our products are Certified Vegan or Vegetarian, and 100% cruelty-free.
While we strive for the cleanest, most natural formulations, it's important to review product ingredients listed on product pages for any potential allergens specific to your needs. Your health and safety are our top priority.
Subscriptions & Environment
Our subscription service allows you to receive your favourite natural supplements every month without the need to reorder. You will also enjoy a discount on each subscription order. Subscriptions can be easily managed or canceled through your account.
At Certified Sacred, we are committed to sustainability. We use eco-friendly packaging materials, and our manufacturing processes are designed to minimize our carbon footprint. Additionally, we support reforestation projects and other environmental initiatives to help protect our planet.